Kettler Enterprises, Inc

Resident Accounts Representative, Apartments of St. Charles

Job Locations US-MD-Waldorf
Job ID
# of Openings
Property Management
Position Type
Regular Full-Time


Kettler currently has an opening for a Resident Accounts Representative position at The Apts. of st. Charles in Waldorf, MD. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, Kettler is the place for you!


The Resident Accounts Representative, under the direction of the Property Manager, is responsible for providing excellent customer service and maintaining all aspects of apartment community collections.



  • Posting monthly charges including rent, late fees and other charges as needed.
  • Creating ledger adjustments.
  • Meeting with residents to discuss accounts.
  • Attending court and/or evictions monthly.
  • Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
  • posting rental payments and other deposits as required.
  • Contribute to achievement of team goals, reducing delinquency, and resident retention.
  • Lead by example to help maintain a high-performing, customer-focused team.
  • Contribute to resident satisfaction and the achievement of property goals.
  • Other duties as assigned.


  • At least 1 year of experience in the property management field.
  • High School Diploma
  • Computer Proficiency and knowledge of Microsoft Office Suite.
  • Must be able to work on the weekends.
  • Experience utilizing Yardi.
  • Must be able to walk apartments and grounds, including steps and climbing stairs.
  • Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
  • Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.