Kettler Enterprises, Inc

  • Service Specialist, 450K

    Job Locations US-DC-Washington
    Job ID
    # of Openings
    Position Type
    Regular Full-Time
  • Overview

    Kettler currently has an opening for a Service Specialist at 450K in Washington, DC.  If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, Kettler is the place for you! 


    Under the direction of the Service Manager and Property Manager, the Service Specialist is responsible for performing grounds and housekeeping services to ensure excellent curb appeal and quality of apartment homes, as well as responding to related service requests.


    Work Schedule

    Monday, Thursday and Sunday: 2:00pm - 11:00pm

    Friday and Saturday: 4:00pm - 1:00am , weekends required


    Grounds and Housekeeping Services

    • Perform grounds and housekeeping services according to policies and procedures
    • Ensure curb appeal of property and common areas by cleaning windows, floors and carpets, watering landscape, replacing light bulbs, and finishing a variety of other tasks
    • Complete Painting, removing of trash and cleaning of apartments for apartment turnovers as assigned
    • Assist with the organization of maintenance materials, informing the Service Manager of supply needs and keeping the storage area locked and organized
    • Walk the property daily, prepare the model and market ready units
    • Complete all tasks on time per company safety policies. Notify managers of any safety or deferred maintenance concerns. Participate in safety meetings
    • Carry out light maintenance duties as qualified and participate in additional training and certification classes as desired
    • Perform other duties as required


    Customer Service

    • Complete service requests as directed same day or within 24 hours including delivering notices, moving major appliances.
    • Deliver notices to residents when asked and
    • Ensure excellent customer service with same day or maximum 24 hour follow up on all service tickets
    • Available for weekend work and emergencies if needed


    • High School Diploma or GED highly preferred
    • Strong English verbal and written communication skills
    • Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities such as bending, kneeling, pushing
    • Prior custodial, housekeeping, or apartment experience preferred

    Work Schedule

    Monday, Thursday and Sunday: 2:00pm - 11:00pm

    Friday and Saturday: 4:00pm - 1:00am , weekends required


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