KETTLER, one of fastest growing property management companies is looking for a dynamic, hands-on leader to oversee the day-to-day operations of assigned portfolios providing direction to the Regional Property Managers. Position will also be instrumental in the development and implementation of individual property strategic goals within assigned portfolios and have a significant role in new business development. The successful candidate may live in the Raleigh, NC or surrounding area or Tampa, FL or surrounding area. 

• Oversee day-to-day property management operations to ensure efficiency and profitability
• Assist in the coordination, detailed analytical review and implementation of annual budgets for all communities within assigned portfolio
• Conduct weekly, monthly and quarterly financial and Key Performance Indicator (KPI) reviews to ensure performance is consistently meeting/exceeding benchmarks.
• Review and approve weekly and monthly client reporting packages to ensure quality and accuracy
• Partner with Regional Property Managers (RPM) to design and implement action plans to improve performance of any communities falling behind budget or KPI benchmarks
• Perform inspections of properties within assigned portfolio to mitigate risk and ensure proper administration, compliance, marketing, curb appeal, maintenance and customer experience standards are in place and consistently upheld
• Ensure compliance with local, state, and federal housing laws and regulations
• Identify new business opportunities and assist in the RFP process to expand the company’s managed portfolio
• Partner with senior leadership team across departments to develop strategies to increase market share, revenue and profitability
• Build and maintain relationships with community owner, investors and key stakeholders
• Works closely with SVP of Community Operations and VP of HR on recruit, hire, coach and develop team members to optimize performance and address and manage personnel issues in a proactive manner.
• Foster a high-performance culture focused on delivering a high-level customer experience to all internal and external customers and driving operational excellence

• Must hold a bachelor’s degree in business, marketing, real estate or other related field preferred or have equivalent work experience

• Must have a minimum of 10 years progressive property management experience within a professional management organization(s) is required, with demonstrated responsibilities for a diverse multi-site/scattered portfolio of conventional, LIHTC, subsidized, and/or government housing properties
• Must have a minimum of 5 years previous experience working at the corporate or regional level with a multi-site/scattered portfolio of more than 8,000 units supervising both regional and property level staff
• Experience managing multi-family, mixed-use, value-add, lease-up, conventional and affordable housing communities is required
• Proven track record of business development, including expanding portfolios and driving revenue growth
• Certified Property Manager (CPM) or active candidacy for such designation is strongly preferred
• Sound knowledge of southern regional property management market, including but not limited to North Carolina, South Carolina, Georgia, Texas and Florida is preferred
• Proven process and operating results improvement in the areas of financial management (including budgeting and NOI), staffing/evaluating, and customer satisfaction is required
• Strong business planning, budgeting, and reporting skills are required 
• Must have demonstrated leadership skills with previous position and be able to travel approximately 25%